Passenger transport & fleet operations – review and 4 year delivery partnership
In 2012 we conducted a ‘zero-based’ review of all aspects of transport operations for Doncaster Metropolitan Borough Council , developing a change plan and financial improvement targets from the delivery of transport services. The key aspects covered in the review included:
The review identified a range of improvement options and set target revenue savings of £1.62m per annum to be delivered by a three year change project commencing in October 2012.
From October 2012 our team managed the ongoing change project and at the same time ensured that day-to-day operations run smoothly through a mixture of interim management, coaching and project leadership. The team flexed in both size and composition over the period, to suit the resource and skill demands of the tasks at hand. In the final phases, with most core operations handed over to the internal teams, we offered a ‘lighter touch’ support to ensure the operation was sustainable.
The key outputs of our work have included;
The project delivered annual revenue savings of £1.79m per annum and cumulative net savings across the entire project of £4.05M by the completion of work in October 2016.